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Mental Health Support Worker

Job Introduction

Are you a resilient, empathetic and experienced support worker, ready to take on a deeply rewarding challenge? We are looking for dedicated professionals, to join our specialist team providing high-quality, trauma-informed care, for young people with complex emotional and behavioural needs. 

About the Role 

You will be part of a close-knit, multi-disciplinary team working in a secure, therapeutic environment. Your role will be to implement a detailed Individual Behaviour Support Plan (IBSP), ensuring the young person’s safety, wellbeing and personal development. This is a highly specialised role, requiring consistency, emotional intelligence and a strong commitment to trauma-informed practice. 

Key Responsibilities

  • Provide direct care and supervision in line with Deprivation of Liberty Safeguards (DoLS) 
  • Build a trusting, professional relationship with the young person, offering emotional coaching and acting as a positive role model 
  • Implement behaviour support strategies and risk assessments with precision and consistency 
  • Proactively de-escalate crises using techniques such as distraction, diversion and offering choices 
  • Use physical intervention (PMVA) only as a last resort, ensuring it is the least restrictive and always in the young person’s best interests 
  • Supporting young people by engaging in their interests 
  • Maintain accurate records and incident reports 
  • Participate in handovers, team meetings, supervision and reflective practice 
  • Collaborate with professionals across CAMHS, social work and education 

Essential Experience:

  • Minimum 2 years’ recent experience in a Children’s Residential setting 
  • Proven experience supporting young people with severe self-harming behaviours and trauma-related challenges 
  • Familiarity with regulatory frameworks (Ofsted, CQC) and relevant legislation (Children’s Act 1989) 
  • Strong report writing and record-keeping skills 

Essential Skills & Knowledge:

  • Excellent communication and de-escalation skills 
  • Understanding of attachment theory and developmental trauma 
  • Ability to remain calm and professional under pressure 
  • Strong team-working and multi-agency collaboration skills 
  • High levels of resilience, patience and ethical integrity 

Essential Qualifications:

  • Current PMVA certification with understanding of least restrictive principles 
  • Up-to-date safeguarding training 

Desirable Training (or Provided): 

  • Self-harm and suicidal ideation support 
  • Ligature training 
  • Trauma-informed practice 

Ready to Join Us?

If you are passionate about making a lasting impact in a young person’s life and have the experience and heart to match, we would love to hear from you. 

Apply

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