Field Care Supervisor

Job Introduction

About the 360 Care Group:

360 Care is a forward-thinking, high-quality community care provider in the UK, delivering round-the-clock support to individuals with varying complexities.

We are passionate about empowering people to live as independently as possible, ensuring they receive person-centred, responsive, and compassionate care that truly makes a difference.

Our service is fast-paced, dynamic, and always evolving to meet the changing needs of the people we support.

We don’t believe in a one-size-fits-all approach — we adapt, innovate, and go the extra mile to provide the best care.

If you’re looking to be part of a team where your work genuinely matters, where quality and integrity are at the heart of everything we do, and where no two days are the same, 360 Care is the place for you.

About the Role:

We’re seeking an enthusiastic Field Care Supervisor to play a key role in supporting the safe and effective delivery of services in the community.

This role is designed as a developmental pathway: you’ll receive mentorship, training, and guidance with a clear view to progress into a Deputy Manager position within 6 months, provided you demonstrate capability, leadership, and alignment with our values.

What You’ll Do:

Care Quality & Oversight:

• Carry out visits, spot checks, and service user reviews in the community.

• Support with risk assessments, care plan reviews, and outcomes.

• Ensure high standards of person-centred, trauma-informed care.

Staff Supervision:

• Provide day-to-day support and guidance for care staff in the field.

• Assist with inductions and competency sign-offs.

• Deliver supervisions and contribute to appraisals with support from management.

Governance:

• Support Deputy/Registered Managers with audits, EMAR checks, and action plans.

• Ensure adherence to safeguarding, MCA/DoLS, and CQC regulations.

• Record and escalate incidents, contributing to lessons learned.

Communication:

• Act as a point of contact for families, professionals, and staff in the community.

• Attend MDT meetings, reviews, and planning meetings as appropriate.

Service Development:

• Support mobilisation of new packages and promote a culture of continuous improvement.

• Champion digital care records and innovation in frontline practice.

Pathway to Deputy Manager:

• Work closely with your Deputy and Registered Manager to build leadership capability.

• Undertake structured training in quality, governance, and people management.

Skills & Experience Required:

Experience:

• Previous experience in care (senior support worker / team leader).

• Some supervisory experience preferred.

Knowledge:

• Understanding of safeguarding, CQC expectations, and person-centred planning.

• Comfortable with digital care systems.

Skills:

• Confident communicator with strong interpersonal skills.

• Organised, reliable, and calm under pressure.

• Motivated to learn and step up into management.

Values:

• Compassionate, trauma-informed, dignity and rights-focused.

Other:

• UK driving licence; ability to travel for community visits as needed.

Career Pathway & Benefits:

• Competitive salary.

• Career pathway for all roles.

• Clear 6-month pathway to Deputy Manager role with mentorship and training.

• Wellbeing benefits.

• Supportive team environment.

• Training and ongoing professional development.

• Pension scheme.

• Employee assistance program.

How to Apply:

If you are passionate about providing high-quality care, please submit your CV for the position.

360 Care is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

DBS:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.